If within the first 14 days after you purchased a course or eBook you become dissatisfied, MULTI-ME will refund the full amount of your purchase and subsequently terminate your access to that course. Refunds will not be available if requested after this 14-day period. Due to possible currency exchange rate fluctuations with your local currency and the Euro, the refunded amount may be slightly higher or lower than your original paid amount.


In addition to the above, if you purchase a course or purchase any other paid service through a mobile or third-party marketplace (e.g., purchases through the Apple or Google Play App Store), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by MULTI-ME. Except as otherwise explicitly stated by MULTI-ME, the third-party marketplace will be solely responsible for making refunds under its refund policy and MULTI-ME will have no refund obligations. MULTI-ME disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy.


Refunds are not available for accounts which violate this Terms of Use or, according to MULTI-ME sole and absolute discretion, are otherwise objectionable.

​If MULTI-ME determines that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund; (iii) To request a refund please contact us through our Web Form; (iv) MULTI-ME will apply your refund to your original payment method. In the event that your payment method does not support refunds or if you have blocked or deactivated your card, MULTI-ME will not be obligated to process the refund. (v) if you delete your account, no refund will be processed (even if applicable); (vi) Unfortunately, at this time, we are unable to offer partial refunds for your purchases.